Solving complex business problems that involve a combination of a growth opportunity, good people – their aspirations and concerns, combined with a set of assets and capabilities, has always excited me. No two challenges are ever the same. Rather, each challenge is a test, a puzzle to be solved.
In my opinion, formulaic approaches to problem solving rarely work. Rather, it’s more fruitful to take the time to understand the outcomes sought and challenges involved. What are the factors that must be made true to achieve success? What are the real influences and drivers for these factors? Stakeholder commitment is always conditional – what are the conditions for support? What is the sequence of delivery that can build trust and confidence in the outcomes required?
Then, and only then, does real clarity on the real problem(s) to be worked through emerge.
I have an MBA with distinction from Victoria University, Wellington, with an economics focus. This combined with an extensive and diverse career enables me to bring a comprehensive toolkit to the table.